iLiv Door-Step Repair Service
Booking genuine Iliv service will ensures your machines health for a long time. You can place service request here or you can also reach our customer service executive on our service helpline 1800-21210-0786
24 hr turnaround time at your door step
Genuine Spare Parts
Complete breakdown support, with labor and service charges
Maintenance Service
Engineer will visit your home to service your water purifier.
- Servicing includes cleaning of filters, outer body and water tank.
- Replacement of Filters, RO Membrane and UV Lamp can be availed at extra cost.
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Repair Service
Engineer will inspect, diagnose and repair your water purifier.
- Our engineer will first inspect and diagnose the water purifier and then repair it.
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services ?
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Installation Services
This includes the installation and reinstallation of the water purifier in the same premises.
- If you have moved to a new location and want to get the water purifier installed, you can book for an installation service.
- Our engineer will be at your doorstep in the next few hours to install the water purifier.(this does not include uninstallation services).
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services ?
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Reinstallation Services
This includes uninstallation and replacement of the water purifier at a different location.
- To uninstall the water purifier, you can book for an uninstallation service.
- Our engineer will be at your doorstep in the next few hours to uninstall the water purifier.
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services ?
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How It Works
Choose your product
To book a service, just select the Iliv water purifier you own under device.
Choose the service
Book your request
Schedule your service date and time, and our technicians will arrive at your convenience.
Log in to your account
Sign up with your details to make the booking process seamless and even faster for the next time.
Covid 19 Prevention Safety Measures
Wear Mask
Our engineers wear mask throughout service schedule and we request you to wear mask as well.
Wear Gloves
Its mandatory practice for our engineers to wear protective equipments at all time during their
Sanitize
Our engineers sanitise them selves and every equipment before and after scheduled service.
Health Check
Our engineers are vaccinated and undergo regular health check ups to keep a track of their
Online Payments
Pre booking online facility and on site online payment options is our effort to provide safety
Social Distancing
Its Mandatory for our staff to maintain atleast 2m / 6 feet distance at all time while servicing
unfold in the comfort of your home
Your Education Is Our
Responsibility
Our knowledge share page provides detailed answers to all your queries, helping you understand proper care, timely service, and optimal maintenance practices to ensure your water purifier consistently delivers safe, healthy, and high-quality drinking water.
FREQUENTLY ASKED QUESTIONS
What is iLiv?
iLiv is a domestic use RO Alkaline water purifier. iLiv machines are designed keeping in mind the changing lifestyle of people and giving them the best water solution which can keep them healthy. It’s not just a regular RO machine which depletes all the minerals from the water. Instead it lends a perfect PH level in water with all essential minerals. “not too high not too low” ranging between 8.5-10 pH which is best for a human body and that’s why we call it a “balanced alkaline water purifier”.
It just doesn’t stop here , iLiv is an environmentally friendly machine , all other RO systems waste 70% of water ,iLiv SAVES every drop of water that is wasted . iLiv machines have become an ally for families in COVID times with its unique HEALTH CARING features. iLiv also provides BACTERIA – VIRUS FREE fruits and vegetables to eat by detoxifying them through ozone gas with a built-in ozone generator. Along with this you also get HOT and COLD water on tap.
Is iLiv an Indian Brand?
YES, iLiv is proud to be a “MAKE IN INDIA” brand. Our parent company KNS group is a renowned organisation with 60 years of expertises in various sectors like pharmaceuticals , petrochemicals and technical textiles. iLiv is entirely manufactured in INDIA.
Does iLiv dispense Alkaline water?
YES, iLiv dispenses “ALKALINE WATER” within pH range of 8.5-9.5.
How many variants does iLiv have?
iLiv has 2 variants – OTC (Over The Counter ) with 3 different colours and UTC (Under The counter) with 2 different colours.
Is iLiv an ionizer?
NO, iLiv is not an ionizer , it gives you fixed PH between 8.5-9.5 including minerals , negative ORP and Hydrogen in water through its ALL NATURAL MINERAL cartridge.
What's the temperature of hot water that iLiv dispenses? Can I Adjust the temperature?
iLiv dispenses boiling hot water upto 90 degrees with the touch of a button. NO, the temperature can not be set or controlled. however, You can see the hot water temprature on the touch panel.
How to I check the TDS of the water?
iLiv machines comes with built-in TDS meter that constantly show the TDS of water that you are drinking.
What is the detoxifier feature in iLiv machines?
It’s one of the best feature, It kills all the BACTERIA and VIRUSES from fruits and vegetables through ozone gas generated through built-in ozone generator.